Shipping policy

Every Oupah order is packed with care and love before it heads your way.

Processing Time

Orders are usually processed within 2–4 business days.
During launches or busy periods, it may take a little longer (we promise it’s worth the wait).

Shipping Within UAE

We offer standard and express shipping options at checkout.
Once your order is shipped, you’ll receive a tracking email so you can follow its little journey home.

International Shipping

We ship worldwide 🌍
Shipping rates and delivery times are calculated at checkout based on your location.
Please note that international orders may be subject to customs fees or import duties; these are the responsibility of the customer.

Delays

Sometimes life gets in the way; delays with couriers or customs can happen. If your order seems to be taking a scenic route, email us at hello@oupahoupah.com, and we’ll help track it down.